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Privacy Policy

Last Updated: December 8, 2025

Liquid Aura values your privacy and is committed to protecting your personal information.

This Privacy Policy explains what information we collect, how we use it, and the choices you have. By using our website, products, portal, or community spaces (collectively, the “Services”), you agree to the terms in this policy.

 

1. Information We Collect

We collect information in three main ways:

 

Information You Provide

This includes:

  • Name, email address, phone number

  • Billing and shipping information

  • Account login details for the Liquid Aura Portal

  • Feedback submitted inside forms or surveys

  • Any content shared in comments or community spaces

 

Information Collected Automatically

When you visit the website, we may collect:

  • IP address

  • Browser type

  • Device information

  • Pages visited, time spent, and general usage data

  • Cookies and tracking technologies

 

Information From Third Parties

If you purchase through platforms like Shopify, Stripe, Kajabi, we may receive limited information needed to fulfill or manage your experience.

We do not collect or store sensitive payment card details. Payments are processed by secure third party providers.

 

 

2. How We Use Your Information

We use your information to:

  • Process orders and deliver products

  • Provide access to the Liquid Aura Portal and community

  • Send updates, confirmations, reminders, and support emails

  • Improve our website, products, and user experience

  • Respond to questions or support requests

  • Conduct research or analyze feedback for product development

  • Send marketing communications you opted into

  • Meet legal or regulatory obligations

We do not sell your personal information.

 

3. Cookies and Tracking Technologies

Cookies help us understand how you use the site and improve your experience. You can adjust your browser settings to block cookies, but this may affect website functionality.

 

 

4. How We Share Information

We may share information with trusted third parties who help us operate the business, such as:

  • Payment processors

  • Email service providers

  • Website hosting platforms

  • Kajabi for portal and community services

  • Analytics tools

All third parties are required to protect your information and use it only for the agreed purpose.

We do not sell or rent your data to anyone.

We may also share information if required by law or to protect our rights, safety, or property.

 

 

5. Data Security

We use reasonable administrative, technical, and physical safeguards to protect your information. While no system is perfectly secure, we work to keep your data safe and handle it responsibly.

 

 

6. Your Choices and Rights

Depending on your location, you may have rights including:

  • Access to your personal information

  • Updates or corrections

  • Request to delete your data

  • Opt out of marketing emails at any time

  • Limit certain types of data processing

To make a request, contact us at the email below.

You can unsubscribe from marketing communications using the link provided in each email.

 

 

7. Data Retention

We retain personal information for as long as necessary to:

  • Fulfill your order or engagement

  • Maintain your account access

  • Meet legal or reporting obligations

  • Improve products and user experience

You may request deletion at any time.

 

 

8. Community Spaces

Anything shared inside the Liquid Aura community, portal, or group spaces may be visible to other participants. Please share thoughtfully.

We may use anonymized or aggregated feedback for product improvement or research initiatives. No personally identifying information will be shared without permission.

 

 

9. Children's Privacy

Our Services are not intended for individuals under 18. We do not knowingly collect data from minors.

 

 

10. International Users

If you access our Services from outside the United States or Canada, be aware that your data may be processed in these regions. By using our Services, you consent to this processing.

 

 

11. Updates to This Policy

We may update this Privacy Policy occasionally. If changes are made, the “Last Updated” date will reflect the revision. Continued use of the Services means you accept any updates.

 

 

12. Contact Us

If you have questions, concerns, or requests related to this policy, reach out anytime:

Liquid Aura

email: h[email protected]

4507 Raymer Rd, Kelowna, BC V1W 2L2